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How can we help?

Choose the best way to get support, ask a question, or connect with the TakeCost team.

Visit the Help Desk

Find answers to common questions, guides, and step-by-step documentation for using TakeCost.

Open Help Desk

Use Live Chat

Chat with our AI assistant or connect with a live team member for help with TakeCost questions.

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Email Us

Reach out directly if you have account, pricing, or partnership questions that need a personal response.

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Trusted by contractors. Built by contractors.

Real proof from the field — recognition, press, and feedback from teams using TakeCost to move faster and quote with confidence.

🏆

Awards & Press

Recognition matters when it reflects real product value. Keep this section short, credible, and easy to scan.

2nd place winner of TCA’s 2025 Innovative Product Award Construction innovation recognized by industry leaders.
Featured in Construction Today, TechCrunch, and Builder Magazine Growing recognition for a contractor-built estimating workflow.
Contractor-built Real workflow focus
★★★★★

“We stopped rebuilding scope in Excel. Revisions don’t ruin the bid anymore.”

First Last Electrical Contractor • Trade
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★★★★★

“Takeoff is fast and clean. The proposal part keeps getting better every month.”

First Last Estimator • Company
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★★★★★

“Feels like it was made by someone who actually bids work.”

First Last General Contractor • Trade
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Frequently asked questions

We have put together some commonly asked questions

TakeCost is a digital takeoff and estimating tool built by contractors for contractors. Upload plans, measure materials, build estimates, and create proposals all in one place.

Yes! TakeCost will always offer a free plan. You can start 1 new project per month and keep access to all your past projects. We’re committed to helping new and small construction professionals grow without the pressure of a paid subscription.

No downloads needed. TakeCost is 100% cloud-based—just log in from any browser and start measuring.

Yes. You can invite team members to view or collaborate on projects, depending on your plan.

Yes! You can book a 30-minute demo with our team using this link: https://calendly.com/takecost/demo

Your data is safe with us. We run free daily backups of all user data and follow strict internal security and privacy protocols. From encrypted storage to limited access controls, TakeCost is built to keep your project files and measurements protected at all times.

TakeCost supports multi-page and single-page PDF plans, plus common image files like JPG and PNG. If you’re uploading an image, just provide one known measurement to set the scale and you’re good to go. Perfect for scanned drawings, sketches, or marked-up site photos.

Yes. TakeCost supports both Imperial and Metric units. You can switch anytime—your measurements and scale will automatically adjust to match.

Once you reach 2 new projects in a month, you can either upgrade to a paid plan or wait until the next month resets. All your past projects remain accessible.

You can reach our customer support team through the following channels:

  1. Submit a Support Ticket – Visit our Help Center and click “Submit a Ticket”. Provide details about your issue, and our team will respond promptly.
  2. Use Our Live Chat – Look for the chat icon on our website for real-time assistance from a support agent.
  3. Email Us – Send your inquiries to takecost@congic.com, and we’ll get back to you shortly.
  4. Call Us – Reach our support team directly at 1-866-377-1787 for immediate assistance.

We’re here to help with any questions or issues you may have!